rE
roy E
1 reviews | Active since Jan 2014
23 Mar 2026, 10:22
from worse to worse. A bank that should be shut down.
I wish i could give a 0 star. I did an immediate EFT from capitec to my ABSA account on Friday 20-03-26 of R300. It did not arrive in my ABSA account. I then did a R2 immediate transfer as a test on 21-03-26 and low and behold. the R2 showed immediately. Called in to enquire why it does not reflect and I know have to wait 3 days to find out why it is not sent immediately. we are now at 23-03-26 and my instant EFT still does not reflect in my ABSA account. Yet it reflects it has been sent.
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Replies (2)
Capitec Bank's replyOfficial
23 Mar 2026, 10:41Good day, Roy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Mar 2026, 10:41
Official
Good day, Roy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
rE
roy E's updateReviewer Update
23 Mar 2026, 10:59see the problem. No accountabilty. Always we will get back to you with the next business. day Doesnt explain how a Immediate payment can become a 5 day problem and probably still wont be resolved after 2 weeks. as Capitec just doesnt seem to care about people. more about lining their own pockets. As a business owner. it should keep me up at night knowing we are one of the worst rated banks. without people. a bank wont succeed.
rE
roy E's update23 Mar 2026, 10:59
Reviewer Update
see the problem. No accountabilty. Always we will get back to you with the next business. day Doesnt explain how a Immediate payment can become a 5 day problem and probably still wont be resolved after 2 weeks. as Capitec just doesnt seem to care about people. more about lining their own pockets. As a business owner. it should keep me up at night knowing we are one of the worst rated banks. without people. a bank wont succeed.