From Deposit to Account Closure

From wabting to make a deposit, I ended up closing my account with Capitec due to their ****** attitude. I walked into the Greenstone branch of Edenvale and got a service ticket by the door. Waiting in the back of a que of about 6-people, to make my cash deposit. By the time I got to the front, their was a mix up of the tickets being announced. As I approach the counter, a ‘guy’ behind me in the same que, who enterted the branch after me, insisted he is next. He being nr.38 and my number being 34. The teller the insisted she will help this ‘guy’ first and should wait??? What? He got there after me?

I have no tolerance from this type of behaviour and I insisted i rather close my account that make a deposit. Again I had to wait. Not one of the staff had any intention of rectifying the issue or complaint and did even to retain me as a Capitec client and said they’ll gladly assist in rather closing my account. Pathetic Customer Service! I will rather continue to pay R450 bank fees a month at FNB than to be treated in this manner. Bye Capitec!