********** Unauthorised AEDO TRANSACTION PROCESSED

This debit order has been going off on my account without authorization for years now and no one at Capitec can apparently stop it, they can also not give me any information on who it is deducting the money. Their answer is to open a new account, I have had my account for 13 years now so why must I change it? I do not know who this company is and my bank can apparently not help me. INGVDMPL 0004***********430 Status: Active Debit Order Amount: R317.00 Transaction: Debit Order From Account: SAVINGS ACCOUNT Transaction Date: 30 Apr 2021

Regards. Pieter Otto.