********** Unauthorised AEDO TRANSACTION PROCESSED

A AEDO transaction was processed on my account on the 24th April 2020 which I believe is of a ********** nature as I don't recognise information displayed on my statement as it's distorted and unclear to comprehend.

Capitec Bank has a DebiCheck functionality via the App which doesn't assist you in anyway to approve transactions of this nature before they're processed which is not in line with PASA which says to introduce a debit order the third party must contact the bank which must revert this inform to the account holder of the debit order details so to approve/disapprove the transaction in question.

This has never been the case at Capitec Bank,which perpetuates *****,dubious transactions of this nature.

HERE ARE THE DETAILS OF ABOVE MENTIONED TRANSACTION:

Transaction Type: Debit Order

Long Description: INGVDMPL 00040e***aedo DR ***

Amount: R399.00

From ***

Transaction/Posting Date: 24 April 2020

Regards. BX MAPHUMULO Cell : ***