1 reviews | Active since Oct 2016
********** TRANSACTIONS ON MY ACCOUNT NO ASSISTANCE FROM CAPITEC!
I had someone ***** money from my account last night from India I immediately reported the ********** transaction to capitec and was told that it would take 8-14 working days to solve my query I am baffled as to how terrible their security must be that someone from INDIA could log into my account and clean it out!!
I WANT ANSWERS CAPITEC HOW DOES SOMEONE ACCESS MY ACCOUNT WHEN I HAVE NEVER PUT MY ACCOUNT NUMBER ONLINE AND I AM EXTREMELY VISUALANT WHEN USING MY CARD
Please also keep in mind my card is still with me this is clearly negligence on capitecs security of their clients accounts! I will not wait two weeks to get my money back I want answers!!!!!!
I have been a loyal client for years I will be closing my account with you and your customer service I **********!
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
We trust that the matter has been resolved.
Kind regards
Kim Simons
Complaint Management
Capitec Bank
Good day
We trust that the matter has been resolved.
Kind regards
Kim Simons
Complaint Management
Capitec Bank