LM
Lebogang M

1 reviews | Active since Jan 2021

25 Oct 2022, 12:35

********** transactions

Capitec Bank does not tale ********** behavior against clients banking accounts seriously whatsoever,there is zero effort to resolve /assist all they know is to treat ***** as a daily transaction!

I have lost funds against my account and I cannot even get through to the ***** line and ended talking to a general call center agent who told me based on the type of transaction the bank cannot dispute the transaction!

Tell me how this is acceptable?!! Capitec needs to take accountability and refund me my money

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Oct 2022, 16:22
Official
Good day Lebogang 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank