********** transactions

I informed Capitec of on Monday the 2nd of February 2015 regarding ********** transactions that went through my account and then moved all my available funds to one of my sub accounts.<br> There were 51 ********** transactions that went through my bank account called Google supercell. Google confirmed that these are ********** transactions as I don't have a wallet account with them to do any kind of transaction and prove of this was send to [Email Removed] -The Grove.<br> Since then I received a call from Zanele on the 5th of February informing me that there are two ways in solving this: a. Google pay me back the funds or Capitec do a charge back to Google.<br> The mail send to branch 002332 confirms that Google requests that the bank does a charge back and approves this.<br> Since then I received a call from Gillroy on Monday 9 February 2015 informing me that the bank is not going to refund me but then said that he will speak to the card division as he didn't know about charge back which Zanele mentioned to me. He said that he will get back to me by Monday afternoon 9 February 2015 but didn't. It is now a week that I can't transact on my account. Rudolf Raath