GR
Gcinile R
1 reviews | Active since May 2022
13 May 2022, 19:35
********** transaction
Can I get assistance as I just noticed an online purchase from my account, I can't go to any bank at this time of the day can team capitec assist in this matter
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Replies (3)GR
Gcinile R's updateReviewer Update
13 May 2022, 22:52Just called capitecs call center and this is my ***
GR
Gcinile R's update13 May 2022, 22:52
Reviewer Update
Just called capitecs call center and this is my ***
Capitec Bank's replyOfficial
14 May 2022, 06:17Good day Gcinile
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 May 2022, 06:17
Official
Good day Gcinile
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
GR
Gcinile R's updateReviewer Update
28 May 2022, 07:06So to update my review capitec only called me once on the 16th of May and said they are still investigating the matter and that it should take about 7 working days but till its the 28th today haven't heard anything so they can keep that R679.99 that was debit buy an online purchase. Am out and closing that account just for my peace sake
GR
Gcinile R's update28 May 2022, 07:06
Reviewer Update
So to update my review capitec only called me once on the 16th of May and said they are still investigating the matter and that it should take about 7 working days but till its the 28th today haven't heard anything so they can keep that R679.99 that was debit buy an online purchase. Am out and closing that account just for my peace sake