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Hello I want state that I'm dissatisfied with Capitec security. On the 16/04/2021 R2849.90 when off my account as an online payment to ESHOPWORLD DUBLIN. I did not purchase anything online and I haven't done that in over a year. I called Capitec immediately after the incident then I went to Maponya Mall branch to follow up on the incident, they said they gave me an incident number and said they will follow up with the investigation and will take over 30 days. This isn't for me because I wanted my money to be reversed immediately and its not my fault that your system can be breached so easily like that. I WANT MY MONEY ASAP!!!!