********** transaction

On the 21 December 2021 , a ********** transaction on my bank account of R2000 , I informed capitec bank and they told me that they will investigate and they will get back to me , which never happened, I had to back to them ask about the investigation but no one could give me answer after two months, I called them again and I was informed that they is nothing they will do a about it . They is a lot of ***** with capitec bank and they just don’t even care about they clients.