AU
Andries U
1 reviews | Active since Apr 2018
23 May 2022, 20:57
********** transaction.
Good day. On 2021/09/23 i was ****med by a unknown person claiming to work for Capitec Bank. An amount of R53000.00 was withdrawn from my account without any permission. I immediately reported it to Capitec Bank and my account was immediatele frozen. I also made a ***** case at the SAPS the same day. Capitec Bank only refunded me with R5500.00 and the incident is closed by them. I feel that it is very unfair. Capitec Bank confirmed that the money was deducted by a African Bank accountholder and that it was a ********** transaction. Can you PLEASE assist me with this matter.
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Replies (1)Capitec Bank's replyOfficial
23 May 2022, 21:34Good day Andries
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 May 2022, 21:34
Official
Good day Andries
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
