AB
Ayanda B
1 reviews | Active since Jun 2015
05 May 2021, 11:38
********** transaction
I was **********ly debited on the 3rd of May. I tried to call Capitec ***** line but no one answered. I was on the call for almost 30min!!! Seriously that's poor service, because bear in mind that you are paying for the phone call. The last time this happened they told me to reverse the transaction on the app but they will charge me R40 for a ***** transaction. How the hell is that possible?
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Capitec Bank's replyOfficial
05 May 2021, 11:41Good day Ayanda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 May 2021, 11:41
Official
Good day Ayanda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank