********** tranactions

transaction went off my account daily from April 2021 between R32 - R38. i reported the matter and informed them i live in eldorado park and the transactions shows cape town and JHB. capitec called back saying i have used my card and a pin was entered so they cannot do anything. but ranging from the amount of transactions done and the amounts, it is clear the unit is being used **********ly and obviously i cannot be in cape town and jhb at the same time. as i paying customer, how can my bank say that i used my card when i am querying the transactions. they are supposed to investigate and find out how is it that the transactions happened as it is clear my card was cloned. if i cna see that what about the investigation department.

i am taking this matter further.

FURIOUS