********** Switching By Capitec Staff

I went to capitec to go enquire if I qualify for a personal loan with my ID and required pay slip. I was advised by the consultant at the capitec branch in Bedworth park vereeniging consultant name is Ntombi that successfully assisted me to screen if I qualify. She told me the qualifying value and I told her thanks I'll come back if need be I need to discuss with my partner. A week later I got multiple sms on my device that my salary has now been switched over to capitec all my debit orders will be deducted from my capitec account without my concern. I contacted capitec head office via telephone to lodge in a complaint regarding the ***** that the Bedworth Park had done under my profile. I only have a savings account with capitec I bank with one of the major bank and my debit orders where switched without my knowledge. Capitec bank hasn't sorted this matter out all I get is calls from capitec that I must go back into the branch and switch back over. What grinds my **** is that WHY WAS MY PERSONAL things changed... If there will be any bouncing debit orders from my main bank which is not capitec I will take further legal steps and capitec bank will be held liable. I just wonder how many individuals have been switched over without their knowledge. Capitec please sort this matter out urgently.