NM
Nonhlanhla M
1 reviews | Active since Mar 2021
11 Mar 2021, 16:28
********** payment
I logged a around the 2nd February regarding payment that went of my account and was told turn around time is 7-14 working days today it's the 11 March I'm still waiting and when ever I call I'm being told its escalated over and over again this is exhausting please help yoh
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Replies (2)
Capitec Bank's replyOfficial
11 Mar 2021, 16:41Good day Nonhlanhla
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Mar 2021, 16:41
Official
Good day Nonhlanhla
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NM
Nonhlanhla M's updateReviewer Update
12 Mar 2021, 11:04I would like to terminate my capitec account as I no longer feel secure with the bank as they can not assist me
NM
Nonhlanhla M's update12 Mar 2021, 11:04
Reviewer Update
I would like to terminate my capitec account as I no longer feel secure with the bank as they can not assist me