RG
Rudolf G
1 reviews | Active since Jan 2010
06 Apr 2017, 08:15
********** Payment
<p>I received a ********** payment confirmation from a client that calims to bank with Capitec Bank. I forwarded the details to Capitec customer service centre by Email on the 23rd of March. Their reply asked me for the same information I already provided. That was the last I hear from them. This seriuos ******** conduct by what seem to be one of their clients are just being ignored.</p>
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Capitec Bank's replyOfficial
06 Apr 2017, 10:06I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply06 Apr 2017, 10:06
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
RG
Rudolf G's updateReviewer Update
06 Apr 2017, 16:20It gets worse. I got a call from this unhelpfull person at Capitec who rather than go through the trouble of obtaining the Emails I sent from her colleague asks me to forward all the correspondance to her. When I pointed this out to her she disconnects the phone. Very professional these clowns.
RG
Rudolf G's update06 Apr 2017, 16:20
Reviewer Update
It gets worse. I got a call from this unhelpfull person at Capitec who rather than go through the trouble of obtaining the Emails I sent from her colleague asks me to forward all the correspondance to her. When I pointed this out to her she disconnects the phone. Very professional these clowns.