TS
Tshegofatso S
1 reviews | Active since Jun 2015
12 Nov 2019, 12:18
********** payment
To say that I am angry or disappointed will be understatement. I logged a complain with hello Peter since the 17th October and I was promised a turnaround feedback by the 25th October the latest and till today I'm still waiting.
Capitec help me by refunding the R70000 or at least the R29 996 that you said you have refunded back into my account.
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Replies (2)
Capitec Bank's replyOfficial
13 Nov 2019, 08:25I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply13 Nov 2019, 08:25
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
28 Nov 2019, 11:31Hi Tshegofatso R
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank
Capitec Bank's reply28 Nov 2019, 11:31
Official
Hi Tshegofatso R
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank