********** Division Back log what a disgrace hard earning people money gets ****** and Capitec is taking there own sweet time to resolve the issue.

Good day, I'm highly disappointed I called Capitec on the 4th July 2022 notice that a ********** transaction apparently online overseas purchase as per the notification on my App and SMS I received all my funds was taken out and I had to pay my insurance which lapsed , I called the ***** department logged my enquiry and received my incident number , follow up twice was told they on a backlog I need to wait 30 days maybe more for the funds to put back into my account , in the meantime my Insurance lapse and now I'm sitting with **** , because of there backlog not cool Capitec you should appoint more people I want this to be resolved as the 30 days will expire on the 4th August and what excuse will you come forward then with.