FR
Frans R

1 reviews | Active since Jul 2011

25 May 2022, 20:46

********** deduction

Dear Capitec please mark a deduction of R 365 from my account made by Tracker as ********** as i already paid R 180 per EFT but a further R 365 was deducted from my account After repeated complaints on hellopeter aswell as email and website quiries an unauthorized deduction of R 365 is made from my account please note after several communications with Tracker i am now reporting any further deductions from my bank account made by Tracker as ***** as i'm paying via EFT everymonth to avoid double deductions made by Tracker This months payment of R 180 has already been made but R 365 was still de

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Replies (1)
Capitec Bank
Capitec Bank's reply25 May 2022, 22:03
Official
Good day Frans

 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank