********** DEBIT ORDERS
<p>COULD I BE REFUNDED FOR THOSE ********** DEBIT ORDERS SINCE MARCH. TELLING ME ABOUT THE HISTORY OF DEBIT ORDERS WAS NOT PART OF MY QUERY. WHAT KIND OF A BANK IS CAPITEC. THIS IS THE LATEST TRICK THAT THE ********** HAVE BEEN USING TO DEBIT THE ACCOUNTS SINCE THE AMOUNTS ARE JUST BELOW R100.00. OTHER BANKS REVERSE THESE WITHOUT A SINGE CENT CHARGED.</p> <p> </p> <p> </p>
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
SO THIS IS MY STORY WITH CAPITEV FOR 2017 AFTER I HAD BEEN TO THE NANK TO STATE MY ********** CASE OF THE DEBIT ORDERS.
THEY WON'T REVERSE THE DEBIT ORDERS EVEN AFTER I HAVE EXPLAINED SEVERAL TIMES THAT I HAVE NEVER BEEN IN CONTAV WITH THE COMPAY THAT HAS BEEN DEBITING MY ACCOUNT FOR 3 MONTHS. SO NOW IT IS CLEAR TO ME THAT THE HOW CAN WE HELP YOU BANK DOES NOT COMPLY WITH THE BANK RULES OF SOUTH AFRICA. IT'S STRANGE THAT I WAS NEVER INFORMED OF THESE CHANGES
OR THEY BELIEVE THE **********.
THE CONSULTANT FROM THE BANK THAT CALLED ME VONFIRMED THAT THEY WON'T BE ANY REVERSALS PROCESSED. THIS HAS BEEN GOING ON FOR TWO WEEKS NOW.
SO THIS IS MY STORY WITH CAPITEV FOR 2017 AFTER I HAD BEEN TO THE NANK TO STATE MY ********** CASE OF THE DEBIT ORDERS.
THEY WON'T REVERSE THE DEBIT ORDERS EVEN AFTER I HAVE EXPLAINED SEVERAL TIMES THAT I HAVE NEVER BEEN IN CONTAV WITH THE COMPAY THAT HAS BEEN DEBITING MY ACCOUNT FOR 3 MONTHS. SO NOW IT IS CLEAR TO ME THAT THE HOW CAN WE HELP YOU BANK DOES NOT COMPLY WITH THE BANK RULES OF SOUTH AFRICA. IT'S STRANGE THAT I WAS NEVER INFORMED OF THESE CHANGES
OR THEY BELIEVE THE **********.
THE CONSULTANT FROM THE BANK THAT CALLED ME VONFIRMED THAT THEY WON'T BE ANY REVERSALS PROCESSED. THIS HAS BEEN GOING ON FOR TWO WEEKS NOW.