1 reviews | Active since Jul 2017

07 Jul 2017, 13:50

********** debit orders

<p>I visited Capitec Bank today to inform them of the ******* debit orders that have been happening on my account. An unhelhful assistant at Protea Glen branch who seemed to be acting like a supervisor by the of Tshegofatso told me that the bank is going to charge me R35.00 for each reversal. The bank has all the information of who these people are and they are not interested in conducting an investigation because they know they're also benefiting.</p> <p>I want my money back without a cent charged including the naedo fees that I have been paying for the early Dr it order submission that these ****** have activated</p> <p>Mzansi4u Mbsmz ********** <br />Early D/O Fee</p> <p>Gambs Gapmbs15226<br />170630naedo Dr<br /> ********** 933</p>

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Replies (3)
Capitec Bank
Capitec Bank's reply07 Jul 2017, 15:28
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

's update18 Jul 2017, 07:08
Reviewer Update

COULD I BE REFUNDED FOR THOSE ********** DEBIT ORDERS SINCE MARCH. TELLING ME ABOUT THE HISTORY OF DEBIT ORDERS WAS NOT PART OF MY QUERY.

's update31 Jul 2017, 18:40
Reviewer Update

COULD I BE REFUNDED FOR THOSE ********** DEBIT ORDERS SINCE MARCH. TELLING ME ABOUT THE HISTORY OF DEBIT ORDERS WAS NOT PART OF MY QUERY.