NM
Nico M

1 reviews | Active since Sept 2010

27 Mar 2018, 10:19

********** Debit order in my account

Capitec Bank

had debited my account twice on the 20th they debited my absa account and also on the 24 they debited my Capitec account , I spoke to 6 consulted and no one was able to explain what happened, the last consulted was Nokuthula Jaxa from client service and she very unprofessional, she keep on telling me I have failed security questions while the other consulted never had that issue. No banking with this institution anymore.

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Mar 2018, 13:04
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank