AM
Avela M

1 reviews | Active since Jul 2021

28 Feb 2022, 09:13

********** debit order

A debit order of R185.00 and R300 went off from my account on 28 February 2022 The ref is SS Medic and SS-Diversity. I have not given any authorization for this debit order. This needs to be refunded and debit order must be cancelled immediately.

On Investigation on internet I found that this company is a ********** company that have been deducting money from a lot of Capitec Bank customers.

I feel that Capitec knew of this ********** debit orders that went off their customers’ accounts, and Capitec did not protect their customers against this company.

I feel that Capitec FAILDED to protect his customers.

I need Capitec to stop this debit order with immediate effect and pay my money back that was **********ly deducted from my account.

0
Replies (1)
Capitec Bank
Capitec Bank's reply28 Feb 2022, 09:18
Official
Good day Avela 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank