SM
Sam M

1 reviews | Active since Sept 2011

16 Aug 2019, 08:56

********** debit order

Capitec charged me a debit fee of R3.50 for a ********** debit and another R5.00 to reverse the debit. It is ********* for Capitec to benefit from ******* activities. I humbly request Capitec Bank to refund me my R8.50. I cannot pay for something that is not my fault.

0
Replies (1)
Capitec Bank
Capitec Bank's reply16 Aug 2019, 10:26
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
 

Best regards,