AB
Ashfakh B

1 reviews | Active since Aug 2020

03 Aug 2020, 09:48

********** Debit Order

For the past 7 months Mercantile Bank have been **********ly debiting my Standard Bank account with varying amounts from R50 to R2 060 with the reference MLBCCD*** on the 26 of every month. My debits only start running from the 27 of every month. When I call standard bank to reverse the transaction I am charged a bank fee of R200. I called Mercantile Bank several times but they were unable to help me. Both banks seem unable to assist me in resolving this issue.

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Aug 2020, 10:50
Official
Good Day
 We thank you for bringing this matter to our attention.
Kindly be advised that reference  103986   has been  logged.

We pride ourselves in our Service and your complaint is receiving our attention.
Regards


Mercantile Team.