********** Capitec Debit Check

Im dissappointed by how my issue has been dealt with by Capitec. I have been trying to reach out to them only to be told I cannot be helped because the debit order is no reversable My incident number is ***2. I got money deducted in a form of a *****lent debit check as I never signed up for this. I met some children outside of Capitec branch in Wynberg and they said they work for Capitec and are helping clients to enhance their accounts they asked for my card and nothing else . They also said they are not wearing a uniform as they are temp staff . For 3 months R230 has been deducting from my old age government social grant which goes into my Capitec account .I was told I have to provide an Affidavit from SAPS which I have done and received a response we are investigating from Forensics and that was on the 11/02/2022 .These ********* from SS Legal are using Capitec's name and Capitec is not doing anything to help protect their clients.