TM
Tlhokomelo M

1 reviews | Active since Mar 2015

07 Dec 2021, 10:37

********** ACTIVITY IN MY ACCOUNT

Debi check...it was introduced as a way to protect our money from ***** and all...

I received a message from you advising that a debit order from a company called the unlimited was approved, how...by whom?

When I went to the branch I was told to call the company and when I asked who approved it I there were no answers...?

In the days of POPIA/FICA/FAIS...how was this possible?

0
Replies (2)
Capitec Bank
Capitec Bank's reply07 Dec 2021, 10:46
Official
Good day Tlhokomelo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank
Capitec Bank
Capitec Bank's reply18 Feb 2022, 21:26
Official
Hi Tlhokomelo

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank