********** activity but the bank is not taking accountability

After receiving horrible service and attitude from Faith in the Mall of the South branch and being told to wait 7-14 days. it was over those days and no-one has the courtesy to call us and explain. I would think if you have employees with attitude all your things should be in order. We have waited for 20 days if not more and still no feedback. I take it the ***** is known by the bank because what could be the reason for this negligent? ref:89****88

While at it, please teach Faith what ***** is and also not to accuse customers of things she is not sure of. She accused me of doing the same activities i am coming to report at the bank.. BIZZARE