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Abieda M

1 reviews | Active since May 2017

06 Oct 2021, 13:29

********** Activity

I have email ***, Thu, Sep 2, 7:41 PM, Reporting two accounts used to de***** unsuspecting clients using Capitec Accounts, I was advised that the Forensics department will investigate and revert , however according to Olona Sotondoshe, Forensic Administrator,Forensic Services," Account numbers are long standing, we will need a court order to stop account. we will monitor accounts" My question is if these are long standing accounts that have been used to de***** the public how is Capitec combating these crimes using these account numbers, I have submitted all the relevant information to date no concrete resolution in retrieve funds deposited into these accounts. I would appreciate urgent assistance from Forensics (Risk Management) at Capitec.

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Replies (3)
Capitec Bank
Capitec Bank's reply06 Oct 2021, 15:33
Official
Good day Abieda Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.Kind regardsCapitec Bank
AM
Abieda M's update11 Oct 2021, 11:20
Reviewer Update
Good Morning , still awaiting response from designated official, next business day has come and gone. I trust that I will get a response from Management regarding a resolution.
AM
Abieda M's update11 Oct 2021, 11:21
Reviewer Update
Good Morning , still awaiting response from designated official, next business day has come and gone. I trust that I will get a response from Management regarding a resolution.