1 reviews | Active since Jul 2016
********** Activities
On sunday the 24th of March 2019 went to Studio 88 store at Birch Acress Mall in Tembisa to buy sandals for the amount of R 150 of which i used my capitec bank to pay for, on monday the 25th pass 6 in the morning receive an sms from capitec with a purchase of R 949.98 from the same store. went to inquire about the other purchase the store manager Khoza, who said i should bring my bank statement reflecting the purchase which I did, and requested for another statement which i again took, when i went on wednesday he promised that he has escalated to their head office and i should give it a week, Jodie from studio 88 ********** gave me feedback that the money never left capitec and i should go back to capitec, i went to birchacres mall tembisa branch on the 16 May 2019 and told them my story and was given ref # ********** 2 for further investigation, till today i havent received any feedback regarding this.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Please refer to our telephonic conversation. Should you have any further questions you may contact me directly.
Kind regards
Complaint Management
Capitec Bank
Best regards,
Please refer to our telephonic conversation. Should you have any further questions you may contact me directly.
Kind regards
Complaint Management
Capitec Bank
Best regards,
