********** Account Opened Using Identity Number

On Thursday May 28 2015 three representatives of Capitec bank came to my work place to open bank accounts for a group of individuals participating in a work readiness program. I was subsequently notified that in July 2014 an individual unknown to me had attempted to open an account using an identity number that correspond with mine. However the consultant charged with account openings proceeded to open the account, which was later detected as being **********. <br> <br> The level of professionalism of both the consultant who opened the account for the ********* and the one responsible for opening my account is questionable. I was informed of the ***** which took place, however, I was not notified that I will not be able to access funds deposited into my account should they become available. <br> <br> After consulting at Johannesburg branch on Saturday June 13 2015, the consultant assisting me notified me that the system was unable to read my fingerprints. The gentleman who assisted me at Newtown branch confirmed the same thing. Upon receiving advice from their forensic department, I am mortified to note that the response I was given is \there is nothing further we can assist you with". """