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Sam-joy Ngobeni
1 reviews | Active since Sept 2019
25 Sept 2019, 21:19
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Good day Please can you assist me here , on the 09/09/2019 I paid R40 000 to Wesbank but I noticed late that I used the reference as an account number , so I quickly went to capitec to report this incident they told me they will try to Reverse the money, so after 24 hours I called Wesbank they confirmed to have received the money .but now when I try to ask for my vehicles documents they say capitec has reversed the money and capitec is saying Wesbank refused to authorized the reversal , Now am seating with no answers from capitec . This is my incident ref from Capitec ***1
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Replies (3)0
Replies (3)Capitec Bank's replyOfficial
26 Sept 2019, 12:29I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply26 Sept 2019, 12:29
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
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Sam-joy Ngobeni's updateReviewer Update
26 Sept 2019, 14:09SN
Sam-joy Ngobeni's update26 Sept 2019, 14:09
Reviewer Update
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Sam-joy Ngobeni's updateReviewer Update
26 Sept 2019, 14:15 I am very upset with Capitec , wesbank has sent me the proof that you have reversed the money so where is the money ???
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Sam-joy Ngobeni's update26 Sept 2019, 14:15
Reviewer Update
I am very upset with Capitec , wesbank has sent me the proof that you have reversed the money so where is the money ???
