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Hi Peter last time we spoke which was 6 months ago I'm still having the same problem of the *****line case they payed me the R12 000 but still R10 000 outstanding Nomfefe Wulanda of their client care customer service said they would sort it out and pay me as soon as she gets the email confirmation from FNB bank,however Herman of FNB bank did contact her for what she needed as she told him and after a few days when he send her wat she needed she said it's now a shot and closed case not even contacting me of anything, I tried to reach her so many times but no response and even when their m/plain promanade branch tries to contact her regards to my matter she's always in meeting and they leave message to contact them or me she doesn't respond,I feel that after 6months she's been delaying the case is not the Wright thing do for them to pay me for them not doing their work properly in the first place is is like throwing a penny in a plate I'm very unhappy and feel that they should be exploited to all the papers which is my next step of they don't pay me my money by the end of this week,and go to the umbadsman I will make make sure they will be exposed even posters on the polls