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Susan S
1 reviews | Active since Nov 2021
13 Mar 2023, 14:09
*****ULANT TRANSACTIONS ON CAPITEC BANK ACCOUNT
On the 25February received multiple transactions going out of my bank with on line shopping, to the value of R9862.43, only one was refunded, a total of R3414.43 is still outstanding and now they have closed the call. LOAD SHEDDING allows people to take money of your account, and then the staff at the Card dispute dept, "allegedly phoned you, and sends an email and closes the calls" so now
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Replies (3)
Capitec Bank's replyOfficial
13 Mar 2023, 19:25Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply13 Mar 2023, 19:25
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
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Susan S's updateReviewer Update
14 Mar 2023, 09:49Good morning, the phone rang at 9h42 2 rings and then the phone was dropped, Is this how Capitec is doing business I am not impressed, when to try and phone back. the number does not exist
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Susan S's update14 Mar 2023, 09:49
Reviewer Update
Good morning, the phone rang at 9h42 2 rings and then the phone was dropped, Is this how Capitec is doing business I am not impressed, when to try and phone back. the number does not exist
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Susan S's updateReviewer Update
16 Mar 2023, 13:45- My word I received The best treatment ever, I never did the transactions and all the money has been put back into my account thank you so much really now I have gained my trust back in my bank, Thanks for the Great service today, I just need to find out about my card must I have it replace again
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Susan S's update16 Mar 2023, 13:45
Reviewer Update
- My word I received The best treatment ever, I never did the transactions and all the money has been put back into my account thank you so much really now I have gained my trust back in my bank, Thanks for the Great service today, I just need to find out about my card must I have it replace again