1 reviews | Active since Oct 2022
*****ULANT CHARGES
BY FAR THE WORST BANK EVER DEALT WITH!!! I am a victim of a ***** case in which an unauthorized transaction took place between July & August 2022. Upon following the procedure of contacting the ***** center, blocking my card and account, and all the investigations that took place - my funds were eventually reimbursed to me. Naturally, as an unhappy client and in the fact that my security has been compromised - I closed my account at Capitec. Today on the 07 October I receive a call from investigations, claiming I have to now pay back the money which was reimbursed. This is pathetic customer service and as a victim of *****, I was even threatened with summons! CAPITEC BANK DOES NOT EVEN DESERVE A 1 STAR RATING IN MY OPINION!!!
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
