sM
shalande M

1 reviews | Active since Jun 2016

27 Mar 2017, 18:34

*****ulant activity and listing wrongful information on credit report

<p>I paid-up my loan account with capite in december 2016. They first refuse to update the information about the paidup account on the credit bereau. After lodging a dispute with the credit bereau they send wrongful information about another account and not the one i have paidup. I havr been struggling with this bank and their honesty for 5 months. I paid what i owed then for this account but they are trying to make my life miserable.</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Mar 2017, 08:02
Official

I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

sM
shalande M's update20 Apr 2017, 10:30
Reviewer Update

Capitec has still not resolved mny compliant its been more than a month, with promises that the matter will be sorted. To date still no action from their side.