TQ
Tsoarelo Q
1 reviews | Active since Oct 2020
29 Oct 2020, 14:12
*****ulant Account Owner
Please investigate the owner of the following account with your bank: ST Ndlovu ***. The money that has came through her account is ********** deposits where she and her partner claimed they are investing and involved in trading activities. However they have disappeared with people's money.
Kindly let us know the measures we need to take to get this money back. Thank you.
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Capitec Bank's replyOfficial
29 Oct 2020, 17:15I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply29 Oct 2020, 17:15
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank