********** , they take your money and refuse to give me back my money or get back to me about the incident

Absolutely miserable with their service , I tried to deposit 2900 into capitec atms on Tuesday and it swallowed my money and then said out of service and gave me back my card and never put the money in my account , so the atm took my money , thank goodness the lady who works for capitec saw what happened and said I need to come into the bank and log in what has just happened so they can refund me and open an investigation after I logged it because apparently this atm is always giving problems , I waited 24 hours like the sms and people who work at capitec said I should wait and Now it’s Thursday 2 days later and I still have not been sent feedback about the incident or what’s happening with my money , this is theft !!!! Not only are you guys not sticking to your agreed policy but you sent me an sms saying I’d be contacted in 24 hours that’s false adverti*****t and you guys have wrongfully taken my money and are not getting back to me about what’s happening with my money , it’s theft and you guys aren’t sticking to your agreed policies , and the lady I spoke to about this on the Wednesday was incredibly rude to me . So disappointed in this and how they handle their wrongdoings