BM
Bonisiwe M
1 reviews | Active since Nov 2021
05 Nov 2021, 17:24
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I woke up on Sunday morning,31st Oct 2021. With all my money gone. Capitec Bank does not care about its client's confidentiality,and their security system is just zero. How is it possible that money is debited from your account,by something you don't even know off?!. Clearly this will happen over and over again. My so called "relationship" with that bank ends today.
I'm moving to another bank. Capitec is a useless bank.
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Replies (2)
Capitec Bank's replyOfficial
05 Nov 2021, 17:59Good day Bonisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Nov 2021, 17:59
Official
Good day Bonisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
17 Feb 2022, 18:41Hi Bonisiwe
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 18:41
Official
Hi Bonisiwe
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank