PS
Portia S

1 reviews | Active since Oct 2014

01 Aug 2022, 15:59

********** at Capitec

i got ****** yesterday and logged a call with Capitec immediately to stop my card and mobile app ...I then asked them to confirm the last transaction, I was told only R250 cash send was the last transaction on my account. Then this afternoon i went to get a new card, i discovered that the a cash send was done for an amount of R1700 and R3000 both vouchers were withdrawn after stopping my card.

Card was stopped at 19:57 Vouchers were withdrawn at 19:59 and 20:00

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0
Replies (1)
Capitec Bank
Capitec Bank's reply01 Aug 2022, 16:32
Official
Good day Portia 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank