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On monday, an amount of plus R3400 and some change went out of my bank account without my consent. My account limits were 00.00 for cash withdrawals, R500 for swipes and R60 for online purchase. I still don't understand how money left my account with limits restricted! I am very disappointed.

No one has phoned me since the monday, I phoned again today pleading that they reverse my money but apparently they are still investigating. I have a ill daughter and I need that money.

I cannot even visit any of their branches due to the long queues and most nearby branches were looted and not operating. What an inconvenience! I am very disappointed with this bank

I no longer trust capitec with my money. No one seems to know whats going on