1 reviews | Active since Aug 2020
*****/****
I am so disappointed and frustrated. I was ****med on the 14 of Sep with the amount of 5000. I only realised that when I wanted to withdraw money and said daily limit exceeded I immediately called Capitec to find out, and they said there were withdrawals. I asked to stop my card because I never recieved any notification whatsoever. I opened up a claim with them only and now they are telling me it has been declined because they used my pin. I am telling them my card was with me and my phone and I didn't receive any notification from them clearly someone inside is working with these ******** or their system is weak. Why would I call and asked them to stop my card and why would I withdraw money from different banks. Please advise how do I escalate this matter
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
