JV
Juliana V
1 reviews | Active since Oct 2018
21 Dec 2018, 15:13
*****s
Someone else's money was debited into my account and they took the whole amount I've tried to get assistance but nothing.they are ******* everytime I call they drop the phone in my hear. Telling me I needed to make arrangements when I was not informed about it now they making as if the problem is mine
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Capitec Bank's replyOfficial
21 Dec 2018, 16:14Please accept my sincere apology for the frustration you experienced as result of this incident.
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply21 Dec 2018, 16:14
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,