*****ED ACCOUNT

My 61 years old mothers account was hacked and R90 was deposited to her savings account and apparently it was obtained **********ly by the person that deposited it to her account in which case she had no idea of knowing or finding out besides going to the branch.

Her account that has all her money and the same account she receive her monthly payment has been blocked without being notified by the people that she trust with her money.

My mom does not have any accounts with other banks as Capitec was the preferred service provider of choice but regrettable now, Because her account is blocked with out even conducting an investigation then being charged. Capitec is this fair? Is this how our bank does business all of our family use Capitec because it convenient for all of us to use on bank. After this we are all considering to take our money else where.

We have been banking with you guys for too long to be treated like this and to be prosecuted before being even found guilty. Why must we be ***** victims and be treated like trash at the same time. My mother was in tears her pressure was high, I do not know what to say to her but I told her I will fix this. I will make sure I get justice for her even if it means I loose all that I have.

A law suit is in order in this case.