RP
Roberto P

1 reviews | Active since Sept 2022

10 Sept 2022, 12:23

***** - Your Account is not safe

If you thinking of joining or currently banking with Capitec I would change banks ASAP.

On the 11 August I had 3 ********** transactions on my account with 3-5 minutes, lucky for me I was not busy and swiftly stopped my credit card. I am very computer literate and found it very odd that this could have occurred to me as I am very secure in the way I share my information, I logged a call stopped my card and received my refund within the month.

It has been one month since I have received my new credit card and have not transacted on it since receiving it on the 13 August!!!

Today on the 10th of September(1 month from getting my card without taking it out of my wallet) and there I got a notification to say that 14.1 USD was attempted to be taken out of my account (lucky I set my online limit to 0.00) so this was declined.

How is this even possible? your account is not secure, if you read this and do not act and your funds are lost, just know its your own fault.

PATHETIC!!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 Sept 2022, 13:47
Official
Good day Roberto
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank