***** TRANSACTIONS

I woke up this morning with my money having gone missing on my account. 4 duplicate transactions. You supposedly have a 24 hour line but after holding on for alomost 30 minutes there was no reply. Capitec doesnt even have the decency to acknowledge on their website, facebook or IVR system to say they are experiencing "system problems" you people just decide to ignore all and every client that has the same problem. I need this fruad to be sorted out ASAP as capitec has NO right to just go and debit again 4 days after the original transaction went off my account. Dont ignore people because of this "behaviour" if people dont pay their accounts or loans you quick to call or even answer the phone but now that hundreds of people are effected by this ***** you choose to ignore everyone and hope the situation will solve itself. I look forward to hearing from you very soon today because this it utter BS