MB
Magda B
1 reviews | Active since Aug 2017
03 Jul 2020, 11:32
***** REINBUR*****T REFUSED BY BANK.
My daughters money was ****** due to cloning of card. Now Capitec is refusing to take responsibility as she taok to long to report the insident. BUT she was on the line hollding on for 15 minutes before they even answered the call. She was standing at the teller the whole time. No one behin or next to her. After a few minute another guy pulled up and tried to withdraw money. The same happend. Just pay her the money back so was not negligent
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Capitec Bank's replyOfficial
03 Jul 2020, 12:03I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply03 Jul 2020, 12:03
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank