***** ON CAPITEC ACCOUNTS WITH NO ANSWERS
***** committed on my husband's account, it is 2 weeks later, and still no word no answers. How does a banking institution with so many checks and balances let ***** of this nature happen, they tell you the cards cannot be cloned and yet transactions are happening in other countries, how is that possible? No feedback, no answers, slow to respond to follow-ups. And in my opinion, if the bank allowed ***** on our account they should be calling us with updates not the other way around, it is unsettling and unnerving that ********* can access our accounts with such ease. Especially when the card has never been used for online purchses. Very curious and not very good for you Capitec!
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Replies (1)Capitec Bank's replyOfficial
12 May 2021, 10:07Good day Suzanne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 May 2021, 10:07
Official
Good day Suzanne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
