TL
Tshego L

1 reviews | Active since Nov 2021

13 Dec 2021, 12:42

***** on account

I'm so tire o the hide and seek that capitec is playin with my money. They decided o allow Google to deduct money from my account without my approval. Old them when to contact me (time) and they decide to call me when it best suits them. Their service is trash, I'm sick of their hide and seek games. I just want my money back (R646.99)

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Replies (2)
Capitec Bank
Capitec Bank's reply14 Dec 2021, 06:02
Official
Good day Tshego 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply21 Feb 2022, 08:41
Official
Hi Tshego 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank