***** MONEY CASE
On 31 December somebody called me from the ***** department of Capitec and explained that they want to move the money to different account as somebody is trying to load debit order against my account. They gave me all my info to confirm - account number telephone number id address ..everything. Next moment all my money was transferred from the account. I tried to stop it immediately and went to the bank from where I went to the police to report the case. When I arriveed I found that my case was the 4th case. How did this persone got hold of all my information...somewhere in or from the bank??? After a month the only thing the bank tells me is that claim is denied and I am not satisfied with this answer because this info must have been leaked out somewhere in the bank of from the bank. Can I be kept responsable for info leaking out at the bank and then the clain just denied when I feel it was not my fault that these ****** got hold of the info of my accout. This card was never lost or ****** so where did they get the info???? Somewhere or somebody from the bank and I feel that the bank should pay me my money back.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
